Please arrive 30 minutes prior to your service to allow for check-in. We require 48 hours notice for cancellations. Cancellations made after 48 hours will incur a 100% charge.

NO FOOD & DRINK

No food or drink to be consumed in the pool area.

ALLERGIES, HEALTH & INJURIES

Kindly advise of any health conditions, allergies, recent medical or cosmetic procedures or injuries, which could have a bearing on our services/ treatments when making your Spa reservation. Guests may be requested to provide a note from the GP as a safety precaution.

PERSONAL BELONGINGS

Please ensure you collect all personal belongings from your locker or bathrobe before leaving as The K Spa is not responsible for any personal items left behind.

LATE ARRIVAL

As a courtesy to our guests, please be aware that your late arrival may result in a reduction of your treatment time.